Contact Us

Contact Us

We would like to hear your feedback on the Peppa Pig World Online Toy shop and help answer any enquiries that you may have.
Before you get in touch please visit our FAQs, Shipping and Returns pages to see if you can find the information that you are looking for.

  • If you would like to track the status of your order with the Royal Mail, please email us at  to request your order tracking number and then visit  or call the Royal Mail Track and Trace Helpline on 08457 001 200.
  • If your online shop enquiry is urgent and needs an immediate response please telephone the Paultons Park on 023 8081 4442 Monday-Friday 9am-5pm.
  • To contact us by email please send your enquiry to  with the subject line 'Peppa Pig World Online Toy Shop'.

Please be assured that we will respond to your email as soon as we can but there are occasions when we receive an exceptionally high volume of communication and we ask you to please be patient during these periods and not duplicate your contact with us. It may take up to 10 working days to respond.

  • If you would like to write to us please contact us at the address below:

Peppa Pig World Online Toy Shop
Paultons Park Ltd
Ower, nr. Romsey
The New Forest
SO51 6AL

VAT number 225 5113 41